I recently came across a great article by sales blogger Art Sobczak in which he writes about his “unbreakable” rules of sales.
Tag Archives: Customer Service
Time to Play “15 Questions”
Wednesday, Apr 8, 2009
Part of excellent customer service is keeping on top of your what’s going on with your clients and their business. But, sometimes conversations can stall or you just can’t seem to get enough information out of them.
An Acronym to Sell By
Wednesday, Mar 25, 2009
LOL. BRB. ROTFL. Among many others, these acronyms have crept into our daily lexicon. I recently came across a blog post by Dave Brock, a sales consultant, who introduced me to a very important acronym in the sales industry: WIIFM.
Show Your Clients the Love
Friday, Feb 13, 2009
While you may be spending February 14th showing your significant other how much you love and appreciate him or her, have you taken the time to show your feelings of appreciation to your clients?
Call to Errors
Friday, Jan 23, 2009
Whether making a cold call or leaving a voicemail for a client, make sure you’re giving it your full attention.










Friday, Jul 31, 2009
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